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Return and Refund(Limited within warranty period)
Foreword: Before requesting a return, refund, or exchange, please ensure that the product has not been used, installed, or damaged (except for damage incurred during shipping). We will inspect products returned to our warehouse, and if any of the above conditions are met, we reserve the right to refuse the customer's request.
①.Return and Refund:
Within 30 days of receiving the product, if there is a quality issue that affects normal use and we determine it cannot be resolved through a standard replacement, we are obligated to provide a return and refund service.
In case of shipping damage or loss, please contact our after-sales team. We will send you replacement parts or arrange for an exchange. However, if the product is not damaged on main body or the issue can be resolved, we will not accept returns, refunds, or exchanges. In such cases, returns and refunds will be processed as unauthorized returns.
Non-Quality Related Returns: For returns not due to product quality issues, a 20% handling fee will apply, and the customer will be responsible for all shipping costs.
Quality-Related Returns: For returns due to product quality issues, a reduced handling fee of 9% will apply, and we will cover the shipping costs.
Note: All return and refund operations need to be initiated by contacting info2@mearsun.com and our customer service team will create a return order. Unauthorized returns will not be accepted.
②.Exchanges:
If the order was placed within 12 hours and the shipping confirmation email has not been received, we offer free exchange services. If the exchange request is made during or after shipping, the customer will need to pay for the round-trip shipping costs (estimated by our customer service team).
③.Order Cancellations:
If the order was placed within 48 hours and the shipping confirmation email has not been received, we offer a no-reason cancellation service but will deduct a 6% bank processing fee.
For those out of 48hrs but not shipped out yet, since we have started the outbound process, the cancellation of the order will incur an operating fee of 20% of the purchase price.
Once the product has been shipped, cancellations will incur a 20% handling fee of the purchase price plus round-trip shipping costs (same as for unauthorized returns and refunds).
3.Refund Notice:
For all refunds, regardless of the amount or reason, we need 1-2 business days to process them. Once our process is complete, you will receive a refund confirmation email. This means the funds have been debited from our account. However, it may take an additional 5-15 business days for the funds to appear in your account, depending on your payment account's bank's refund policy. In total, from the time you communicate with our customer service team to when the funds are officially back in your account, this process may take 1-3 weeks.
The AMKOV R5 is a versatile mirrorless camera that combines both DC and DV functions but also incorporates a 2G6P crystal clear lens and SONY CMOS, enabling clear photo and video shooting. What's even more surprising is its macro shooting function, which allows you to easily capture the details of small objects and showcase the beauty of the microscopic world. The autofocus function is also outstanding, capturing moments instantly and making shooting more convenient and quick. Overall, the AMKOV R5 is a super practical camera that can meet your needs for outdoor and travel photography.
Most of the mirrorless cameras on the market are expensive, which is not friendly to students or amateur photography enthusiasts with low incomes. However, the AMKOV R5 is not only affordable but also capable of capturing clear images with a simple and easy-to-carry operation. Compared to DSLR cameras with the same performance, purchasing the AMKOV R5 is more cost-effective.
The AMKOV R5 is easy to use, much like using a smartphone, making it effortless for daily photo-taking or video recording. The camera features a SONY CMOS sensor, supporting 48MP high-resolution pixels and 4K/60fps high-definition video recording, allowing you to capture high-quality images and record the world clearly at any time.
Capture every detail with the AMKOV R5's 2G6P crystal-clear lens. Get up close and personal with its macro shooting effect, perfect for capturing the intricate details of pollen and leaf textures.
The AMKOV R5 mirrorless camera features an autofocus function that automatically blurs the background to emphasize the subject. This makes it easier to capture beautiful, artistic photos, and improves shooting efficiency for fast-moving actions. With accurate focus, the AMKOV R5 camera ensures superior quality photos.
The 5X optical zoom and 8X digital zoom functions enable you to capture clearer and more detailed photos without getting too close to your subject. The optical zoom allows you to capture wider scenes without moving the camera, while the digital zoom further expands your shooting range, allowing you to capture details more clearly and without worrying about space limitations, resulting in better photos.
Allowing you to shoot slow-motion videos or capture scenes with rich details, such as sunsets, changing landscapes, and blooming flowers. In slow-motion, you can capture details like falling petals or dripping water droplets that are difficult to capture at normal speed. The time-lapse recording function can better showcase these scenes.
Allowing you to compress long video footage into a short video, such as capturing a sunrise, drifting clouds, or traffic congestion in the city. It enables you to better document these long processes and makes watching them more interesting and vivid.
Enabling you to loop record videos. The camera automatically records video and overwrites the previous footage when the storage card is full. You don't need to manually delete outdated videos, nor worry about running out of storage space, saving you time and effort. Additionally, the larger the memory card, the more content it can record.
With automatic photography, all you need to do is set the shooting conditions and the camera will take care of the rest. The camera can also automatically adjust settings like exposure and white balance based on the shooting environment to ensure clear and accurate photos.
With continuous photography, you can take multiple photos in a short period of time, increasing the likelihood of capturing successful shots and capturing more exciting moments.
With its built-in retractable fill light, AMKOV R5 pops up the fill light at the touch of a button to illuminate your shooting vision and enrich the light and shadows.
The AMKOV R5 features a 3.0-inch IPS display with a high-definition resolution of 360 x 640P, offering clear and vivid visual effects. With this screen, you can easily view and edit the photos and videos that you captured.
This 180° flippable screen makes shooting more flexible, allows for shooting at low or high angles and facilitates menu operations and photo previews, greatly enhancing your user experience.
Using a lens hood can reduce reflections and scattered light, improve contrast and saturation of photos, ensure the quality of photo shooting, and also protect the lens from scratches and other damages.
The AMKOV R5 is equipped with a Type-C charging port and an 1300mAh rechargeable lithium battery, which not only provides faster charging speed and a more convenient connection, but also allows for continuous shooting.
AMKOV R5 provides larger storage capacity, higher image quality, more convenient data transfer, and greater data security. This means that when you are traveling and taking photos, you no longer need to frequently change memory cards.
External tripod enables more stable and convenient shooting, allowing for better composition and precise positioning of the camera. You can also take a wider range of photos, such as night scenes, star trails, water droplets, and more. Additionally, placing the camera on the tripodmakes taking selfies easier.
This feature is especially beneficial for situations that demand mobility, such as travel and outdoor photography. It facilitates effortless and comfortable camera carrying, enhancing your convenience. Furthermore, it offers greater flexibility in selecting various shooting angles, enabling you to capture unique and captivating photos and videos.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
SHIPPING TIME
The goods will be shipped to the customer in the shortest possible time We will process your order within 48 hours and ship it as soon as possible. In time of national and collective holidays of our delivery partners, the shipping time might extend. The delivery can be delayed, for more information, please contact our customer support.
DELIVERY METHOD
In EU delivery times are approx. 10-15 days, USA is 15 days and other countries are 15 -30 days. The package will be delivered to the address you provided when ordering by land.
COSTS
Shipping is free for worldwide.
COURIER
Shipments are carried out by UPS, DHL or in some cases by private couriers.
RECIEVING AN EMAIL
If your purchase is successful, you will receive an order confirmation email with a list of products ordered, the price and shipping address.
LOST PACKAGE
If you do not receive the goods within one week of your shipping confirmation email, please notify our customer service by email or by calling the number.
WHERE YOUR PACKAGE IS LOCATED
Once the shipment has left, you will receive an email with a tracking number, which will keep you informed about the status of the shipment. Mearsun-store will in no case be liable for any in-conventional events, due to long delivery times or failure to deliver items that are indicated as not immediately available.
IMPORT TAXES AND CUSTOMS
Depending from where you are you might have to pay import taxes in your country. Be advised. Mearsun does not include import taxes in purchase price or shipping costs. You might have to pay them. We can send you invoice in advance so you can check with local authorities before you make a purchase.
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