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Return and Refund(Limited within warranty period)
Foreword: Before requesting a return, refund, or exchange, please ensure that the product has not been used, installed, or damaged (except for damage incurred during shipping). We will inspect products returned to our warehouse, and if any of the above conditions are met, we reserve the right to refuse the customer's request.
â‘ .Return and Refund:
Within 30 days of receiving the product, if there is a quality issue that affects normal use and we determine it cannot be resolved through a standard replacement, we are obligated to provide a return and refund service.
In case of shipping damage or loss, please contact our after-sales team. We will send you replacement parts or arrange for an exchange. However, if the product is not damaged on main body or the issue can be resolved, we will not accept returns, refunds, or exchanges. In such cases, returns and refunds will be processed as unauthorized returns.
Non-Quality Related Returns: For returns not due to product quality issues, a 20% handling fee will apply, and the customer will be responsible for all shipping costs.
Quality-Related Returns: For returns due to product quality issues, a reduced handling fee of 9% will apply, and we will cover the shipping costs.
Note: All return and refund operations need to be initiated by contacting info2@mearsun.com and our customer service team will create a return order. Unauthorized returns will not be accepted.
â‘¡.Exchanges:
If the order was placed within 12 hours and the shipping confirmation email has not been received, we offer free exchange services. If the exchange request is made during or after shipping, the customer will need to pay for the round-trip shipping costs (estimated by our customer service team).
â‘¢.Order Cancellations:
If the order was placed within 48 hours and the shipping confirmation email has not been received, we offer a no-reason cancellation service but will deduct a 6% bank processing fee.
For those out of 48hrs but not shipped out yet, since we have started the outbound process, the cancellation of the order will incur an operating fee of 20% of the purchase price.
Once the product has been shipped, cancellations will incur a 20% handling fee of the purchase price plus round-trip shipping costs (same as for unauthorized returns and refunds).
3.Refund Notice:
For all refunds, regardless of the amount or reason, we need 1-2 business days to process them. Once our process is complete, you will receive a refund confirmation email. This means the funds have been debited from our account. However, it may take an additional 5-15 business days for the funds to appear in your account, depending on your payment account's bank's refund policy. In total, from the time you communicate with our customer service team to when the funds are officially back in your account, this process may take 1-3 weeks.
ACEGMET DP20 is a Laser Measure Device that utilizes a laser, digital display, and tape measure.
This fully-featured tool provides default real-time distance, area, volume, and indirect measuring functions. An easy-to-read backlit display lets you get readings day or night. In addition, the Laser precision technology allows this pocket-sized tool to take instant and reliable measurements up to 131 ft so that you can size up the job in seconds.
In the past three years, Acegmet has sold over 30,000 devices on Amazon and has kept an average 4.5 stars high record on Amazon.Â
DP20 comes with a 5m/16ft AutoLock tape for short-distance measurements. And the 60m/131ft laser meets the demand of long-distance—bright, easy-to-read LCD window on top for ease of reference. The extra functions of the app give you a quick floor drawing experience.
The Advanced Photoelectric Decoding Technology ensured LCD result consistent precise with the actual tape physical read. In addition, DP20 adopts unique coding technology to improve the reading accuracy of tape data and prevent brush skipping or missing brushes. As a result, data reading in two ways makes your measurement more accurate and convenient.
The leading photoelectric decoding technology ensured the measurement number of the digital display is precisely consistent with the length of the tape measure.Â
When measuring with the tape, DP20 comes with two reference points of choice, Button and/or TOP.
With the built-in laser measuring module, the measuring accuracy of DP20 can be ±1/8 inch, and the accurate distance can be read within the effective range while moving.
A professional high transmittance lens plus an aspheric optical focusing lens provide a stronger signal and higher accuracy.
Just point the red laser dot on something you need to measure, and almost instantly, you get a reading down to fractions of an inch.
To achieve an efficient reading of measurement data, we developed an advanced dual-sensor measurement system for the DP20. The leading encoding technologies ensured that the DP20 has reliable reading accuracy in every measurement.
Tape mode meets the measure demand of short objects and short distances. At the same time, Laser mode can apply to long-distance and hard-reaching places. Combine the advantages of both ways. You can measure almost everything & everywhere in your daily work or house decoration. In addition, both measuring ways can quickly read and store data with the help of an LCD Digital Display.
DP20 combined the excellent features of different laser tape measurers. It does everything you need it to do and then some.
We have integrated DP20 with the well-known Internet of Things APP "Tuya." After connecting DP20 with APP, the measurement data can be recorded in real-time and stored in the app. It's easy to operate and gives better estimates with less work and walking around the perimeter.
Besides measuring in a straight line, it can also quickly swap between Area / Volume / Pythagoras measurement methods & store your measurements with the "Laser Mode" button.Â
When given the appropriate measurements, DP20 will automatically calculate the area and volume of a room or lengths of different sides of a right triangle. Â Multi-functional/all-purpose and capable of many different types of measurements, calculations, and readouts!
A specialized "Unit" button designed for quick switching between M/In/Ft. Compared with a traditional tape measurer, DP20 provides more functions and convenience, making your work much more manageable. In this way, DP20 can quickly adapt to your different measurement needs.
DP20 adopted a lithium electronic power supply so that the laser tape measure can be rechargeable, economical, environmental-friendly and durable. Additionally, Laser will auto-off without operation after the 30s, and LCD can auto-off after suspending 10s, automatically saving energy for you.
With the USB slide cover dustproof design, the USB-C charging interface is dustproof in dusty environments such as construction sites.
DP20 can store up to 35 groups (Bluetooth Version) of historical data measurement data and is not afraid of loss. No need to take notes by handwriting in every measure.
The 2inch backlight screen provides you with better visibility even in dark areas; 5 specialized keys allow you to quickly switch mute settings at your will in a second.
DP20 fits good in the hands and is not too heavy. It's compactable with pocket size. The back belt clip offers an effort-free hook for great convenience. When clipped to a belt, workers can easily access the tape measure.
DP20 is extremely helpful for various professionals like designers, interior designers, engineers, contractors, industry planning, DIY projects, etc. In short, it’s a versatile measurement handy device for numerous purposes.Â
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
SHIPPING TIME
The goods will be shipped to the customer in the shortest possible time We will process your order within 48 hours and ship it as soon as possible. In time of national and collective holidays of our delivery partners, the shipping time might extend. The delivery can be delayed, for more information, please contact our customer support.
DELIVERY METHOD
In EU delivery times are approx. 10-15 days, USA is 15 days and other countries are 15 -30 days. The package will be delivered to the address you provided when ordering by land.
COSTS
Shipping is free for worldwide.
COURIER
Shipments are carried out by UPS, DHL or in some cases by private couriers.
RECIEVING AN EMAIL
If your purchase is successful, you will receive an order confirmation email with a list of products ordered, the price and shipping address.
LOST PACKAGE
If you do not receive the goods within one week of your shipping confirmation email, please notify our customer service by email or by calling the number.
WHERE YOUR PACKAGE IS LOCATED
Once the shipment has left, you will receive an email with a tracking number, which will keep you informed about the status of the shipment. Mearsun-store will in no case be liable for any in-conventional events, due to long delivery times or failure to deliver items that are indicated as not immediately available.
IMPORT TAXES AND CUSTOMS
Depending from where you are you might have to pay import taxes in your country. Be advised. Mearsun does not include import taxes in purchase price or shipping costs. You might have to pay them. We can send you invoice in advance so you can check with local authorities before you make a purchase.
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